Privacy Policy

Effective Date: 19 Jan., 2026

BBV Impex Pvt. Ltd. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or contact us for granite, marble, and quartzite export and supply inquiries.

This website is designed solely for business inquiries and lead generation. We do not sell products online, display prices, or accept payments through the website.

1. Information We Collect

We may collect the following types of information when you interact with our website or communicate with us:

1.1 Personal & Business Information

Full Name
Company / Organization Name
Email Address
Phone / Mobile Number
Country and City
Any information you voluntarily provide in inquiry forms, emails, or calls

1.2 Inquiry & Communication Data

Product details requested (stone type, size, thickness, finish, quantity)
Messages, attachments, or specifications shared via forms or email
Communication records for follow‑up and quotation purposes

1.3 Technical & Usage Information

IP address
Browser type and version
Device information
Pages visited and interaction data
Date and time of visit

This information is collected automatically through cookies and analytics tools.

2. How We Collect Information

We collect information through:

Contact forms
Product inquiry / quotation forms
Direct emails
Phone or WhatsApp communication
Website cookies and analytics tools

3. Purpose of Data Collection

We collect and use your information strictly for legitimate business purposes, including:

Responding to inquiries and quotation requests
Providing product information and availability
Business communication and follow‑ups
Preparing commercial offers and export documentation
Improving website performance and user experience
Compliance with legal and regulatory obligations

We do not use personal data for online selling, automated decision‑making, or profiling.

4. Legal Basis for Processing (GDPR Compliance)

For users located in the European Union or other jurisdictions with data protection laws, we process personal data based on:

Legitimate business interest (responding to B2B inquiries)
User consent (when submitting forms or contacting us)
Legal obligation (export, tax, or regulatory compliance)

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

Internal sales, logistics, and management teams
Shipping, logistics, or inspection partners (only when required for inquiry processing)
Legal or regulatory authorities when required by law

All third parties are required to handle data securely and confidentially.

6. International Data Transfers

As an exporter dealing with international clients, your information may be processed or stored outside your country of residence, including India. We ensure that such transfers comply with applicable data protection laws and appropriate safeguards.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfill inquiry‑related purposes
Maintain business records
Comply with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Secure servers and hosting infrastructure
Restricted internal access
SSL encryption where applicable
Regular security reviews

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

9. Cookies & Analytics

Our website may use cookies and third‑party analytics tools (such as Google Analytics) to:

Analyze website traffic
Understand user behavior
Improve website performance

You may disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.

10. Google Ads & Third‑Party Tools

We may use Google Ads, Analytics, or similar tools for marketing and performance analysis. These tools may collect anonymized usage data in accordance with their own privacy policies.

We do not collect or store sensitive personal information through advertising platforms.

11. User Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or updates
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

12. Natural Stone & Product Communication Disclaimer

All product images, descriptions, and information shared through the website or email are for reference purposes only. Natural stone products may vary in color, pattern, veins, and texture.

Personal data shared for product inquiries does not constitute an order, contract, or purchase commitment.

13. Children’s Privacy

Our website and services are intended for business professionals only. We do not knowingly collect data from individuals under the age of 18.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this policy periodically.

15. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

BBV Impex Pvt. Ltd.

Email: info@bbvimpex.com

Phone: +91 988-774-4007

Address: 249, Bajrang Vihar-2nd, Badarana, VKIA, Jaipur, 302013

By using our website or submitting an inquiry, you acknowledge that you have read and understood this Privacy Policy.