Packaging & Logistics Policy
Effective Date: 19 Jan., 2026
At BBV Impex Pvt. Ltd., we understand that proper packaging and efficient logistics are critical to ensuring that granite, marble, quartzite, and other natural stone products reach their destination safely and in acceptable condition. This Packaging & Logistics Policy explains our standard practices related to packing, handling, loading, shipping coordination, and delivery for domestic and international orders.
This policy is provided for informational and transparency purposes only and forms part of our overall business practices for export and supply.
1. Scope of This Policy
- This policy applies to granite, marble, quartzite, and other natural stone products supplied by BBV Impex Pvt. Ltd.
- It covers packaging methods, container loading, and logistics coordination.
- Final packaging and shipping details are confirmed case-by-case, based on material type, size, quantity, destination, and buyer requirements.
2. Export-Grade Packaging Standards
BBV Impex Pvt. Ltd. follows export-grade packaging practices designed to minimize the risk of damage during handling and transit.
2.1 Wooden Crates & Supports
Slabs and tiles are packed in strong wooden crates suitable for international shipping.
Crates are designed to:
- Support stone weight
- Prevent movement during transit
- Reduce risk of breakage or edge damage
Wooden packaging is fumigated and treated in compliance with ISPM-15 regulations, where applicable.
2.2 Internal Protection
- Appropriate separators, foam, plastic sheets, or protective materials are used between slabs or tiles.
- Edge protection is applied where required to reduce chipping risk.
3. Packaging Based on Material Type
Packaging methods may vary depending on:
- Stone type (granite, marble, quartzite)
- Slab or tile size and thickness
- Surface finish (polished, honed, leather, flamed, etc.)
- Order quantity and container configuration
BBV Impex Pvt. Ltd. reserves the right to determine the most suitable packaging method to ensure safe transportation.
4. Container Loading Practices
Containers are loaded by experienced personnel following safe loading and weight distribution practices.
Materials are secured inside containers to minimize shifting during transit.
Container loading considers:
- Container type (20-ft / 40-ft)
- Weight limitations
- Stability and balance
Photos or videos of packed material and container loading may be shared upon request.
5. Shipping Terms & Incoterms
- Shipping terms are finalized during commercial discussions and may include FOB, CIF, CNF, or other Incoterms, as mutually agreed.
- Port of loading, destination port, and logistics arrangements are confirmed in the Proforma Invoice or Sales Contract.
- BBV Impex Pvt. Ltd. does not commit to shipping terms or costs through the website.
6. Delivery Timelines
Delivery timelines provided are estimated and depend on:
- Production and processing schedules
- Inspection timelines
- Port operations and customs clearance
- Shipping line schedules
BBV Impex Pvt. Ltd. shall not be responsible for delays caused by factors beyond its control, including port congestion, weather conditions, or regulatory delays.
7. Risk & Responsibility During Transit
- Risk transfer is governed by the agreed Incoterms.
- Once the material is handed over as per agreed shipping terms, BBV Impex Pvt. Ltd. is not responsible for damages occurring during transit unless otherwise agreed in writing.
- Buyers are advised to arrange appropriate marine insurance, where applicable.
8. Inspection Before Dispatch
- Buyers are encouraged to conduct pre-dispatch inspections or appoint third-party inspection agencies.
- Any concerns regarding packaging or quantity should be addressed before shipment.
9. Unloading & Handling at Destination
- Proper equipment and skilled labor should be used for unloading at the destination.
- BBV Impex Pvt. Ltd. is not responsible for damage caused due to improper unloading, storage, or handling after delivery.
10. Claims Related to Packaging or Logistics
Any claims related to packaging condition or transit damage must be supported with:
- Clear photographs or videos
- Shipping and inspection documents
- Timely notification as per agreed commercial terms
Claims are reviewed based on contractual terms and Incoterms.
11. Policy Limitations
- This policy does not guarantee zero damage, as natural stone is heavy and fragile by nature.
- Minor chipping or surface marks may occur despite standard precautions and are considered normal industry risk.
12. Policy Review & Updates
BBV Impex reserves the right to modify this Packaging & Logistics Policy at any time to reflect operational or regulatory changes.
13. Contact Information
For packaging or logistics-related queries, please contact:
BBV Impex Pvt. Ltd.
Email: info@bbvimpex.com
Phone: +91 988-774-4007
Address: 249, Bajrang Vihar-2nd, Badarana, VKIA, Jaipur, 302013
By proceeding with any inquiry or order, buyers acknowledge and accept this Packaging & Logistics Policy as part of our standard business practices.
